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About Technical-Manuals
Technical Manuals is a service of one primary professional, and an affiliate network of specialists and associates

Educational Credentials include:

Training and Education -

  • Master of Science, Engineering/emphasis in product development - Loyola Marymount University
  • Bachelor of Science, Mechanical Engineering - University of Illinois
  • Certificate in Electronics - West Los Angeles College
  • Post-Graduate Studies at UCLA, USC, and DSMC
Principal Author-
Tom Piehn, President & Owner of Technical Manuals
Professional Industry Experience -

Twenty-three years experience in the following industries:

  • Consumer Electronics
  • Digital imaging (digital cameras, scanners, printers)
  • Video conferencing
  • Military, Defense, and Space
  • Commercial Aerospace
  • Communications
  • Personal-Computers, peripherals, and computer networks

Having held the following positions:

  • Principal Technologist
  • Senior Product Development Manager
  • Senior Market Development Manager
  • Program Manager
  • VP Operations
  • Marketing Manager
  • System Engineer
  • Project Engineer/Senior Project Engineer
  • Field Engineer
  • Senior Author
  • Director/Manager of customer technical support/customer service
  • Member of technical escalation teams
  • Manager of consumer product refurbishment


Tom Piehn
Affiliates -
Affiliate Roger Kahle of Kahle Technologies
Roger Kahle - Technical Editor
Gary Luke brings years of experience as a professional photographer and web specialist - including ASP and PERL
Gary Luke - Photographer and web specialist