• User Manuals - for Hardware & Software products
  
• Product Guides
  
• Installation Guides
  
• Quick Start Guides
  
• Autorun CD ROMs
  
• Streaming Audio & Video Product Tutorials
  
• Help Files
  
• Product FAQs
  
• Scan and Post
  • If you have materials that have already been generated in print, TM can convert them to electronic format for use on the web

• Product presentation and demonstrations
• Tradeshows, exhibits, and public forums
• Radio and television segments and commercials

Technical manuals and publications, especially those used by your customer present the image of your company.

Well-Written Manuals and Documentation will:

• Present a professional, quality appearance
• Reduce technical support calls
• Reduce product returns (keeping the product sold)
• Increase customer satisfaction
• Improve your corporate image
• Help to foster create brand loyalty
• Enhance the out-of-box experience and product acceptance
• Build customer satisfaction and encourage customers to return
• Increase the likelihood customers will purchase accessories and upgrade products
• Present a domestic (US) appearance for sales in North America

The economic justification for well-written manuals and support documentation are reduced support costs and lower product-return rates.